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Not every click is ready to convert.
Most Google Ads campaigns fail not because the product is bad or the creative is weak—but because the messaging doesn’t match where the buyer is in their decision process.
You can’t talk to someone who just started researching the same way you talk to someone with a credit card in hand. And yet, many advertisers run the same message across all audiences, all the time.
That misalignment leads to poor performance and wasted budget.
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Why Alignment Matters
Buyers move through predictable stages—awareness, consideration, and decision. Google Ads touches each one.
But if your campaign treats everyone like they’re ready to buy, you’re paying premium CPCs for people who aren’t ready to act.
Here’s the kicker: Nielsen’s 2024 Annual Marketing Report found that only 38% of marketers globally measure full-funnel ROI across channels like Google. The rest is optimizing blindly—tracking conversions, but not the path to conversion.
You need to speak to the right stage with the right message, or you risk losing the click and the customer.
The Three Stages of the Buyer Journey (and How Your Ads Should Change)
1. Awareness: “I think I need something.”
People here are problem-aware, not solution-aware. They’re searching symptoms, not your brand.
Google data shows that 49% of shoppers use Search to discover new brands—not just compare known ones. If you’re not running TOFU (top-of-funnel) campaigns, you’re invisible at this stage.
What to do:
- Broader match keywords or topic-based targeting
- Discovery or YouTube ads (skippable in-feed)
- Use Performance Max with custom audience signals
- Messaging focused on pain points or early curiosity
- Goals = site engagement, scroll depth, content views
2. Consideration: “What are my options?”
Now they know what they need. They’re evaluating. And they’re looking for proof.
According to Think with Google, 68% of B2B buyers begin by searching for broad terms, then narrow down later. This is your shot to stand out.
What to do:
- Phrase/exact match for category and comparison keywords
- Remarketing campaigns based on site behavior
- Use features, benefits, and competitive differentiators
- Drive to comparison pages, reviews, or pricing info
- Goals = micro-conversions (resource downloads, lead forms)
3. Decision: “Let’s go.”
These are the high-intent searchers. They already know you. They’re typing in your brand name, SKUs, or intent-heavy queries like “demo,” “pricing,” or “buy now.”
And yet: 41% of brands still don’t bid on their own brand terms (Statista, 2024). That leaves the door open for competitors to poach bottom-funnel traffic.
What to do:
- Bid on branded and SKU terms
- Dynamic Search Ads + Shopping ads
- Clean, trust-based CTAs: “Book demo,” “Start trial,” “Buy now”
- Fast-loading landing pages with no distractions
- Goals = conversions, ROAS, booked calls, transactions
Practical Tips to Structure Your Account Around the Journey
- Segment campaigns by stage. Don’t mix awareness and decision keywords in the same ad group.
- Use different conversion goals. Not every campaign should be judged on sales—use pageviews, scroll depth, or video views where appropriate.
- Use audience signals. Leverage custom intent + retargeting to control who sees what and when.
- Exclude irrelevant audiences. Avoid serving awareness-stage ads to existing customers or recent converters.
- Feed the algorithm right. Set up meaningful micro-conversions for TOFU campaigns so Smart Bidding doesn’t under-optimize.
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Case Study: Lakritsroten — Journey-Aligned Ads That Turned Curiosity into Conversions
Swedish licorice retailer Lakritsroten split their media by journey stage instead of blasting one message to everyone. BrightBid ran Search & Shopping to capture high intent, kept Discovery/YouTube light for new audiences, and used Meta remarketing to bring researchers back—then reviewed performance monthly against seasonal demand. Result: ROAS up +243.67%, conversions up +700.35%, cost/conv down −77.21% (with conversion value +526.77% and a measured +82.38% increase in ad spend to scale winners).
How they mapped the journey (in practice):
- Awareness: lightweight prospecting to seed audiences; creative focused on taste/seasonal drops, not hard sells.
- Consideration: Search category terms + Shopping feed hygiene; proof points (assortment, gifts, store network).
- Decision: Brand/SKU queries routed to fast product or promo pages; remarketing nudges for abandoners.
Why it worked (steal this):
- Stage-specific goals: engagement for Awareness, product views/downloads for Consideration, transactions for Decision—so Smart Bidding wasn’t judged on the wrong KPI. BrightBid
- Tight feedback loops: monthly strategy sessions locked testing to one stage at a time (offer, copy, audiences) before scaling.
One-line takeaway: When each campaign speaks to where the buyer is—discovering, comparing, or buying—you can increase spend and still drop cost/conv. Lakritsroten did exactly that.
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FAQ: Aligning Google Ads with the Buyer Journey
1. Why should I align my Google Ads to the buyer journey?
Because not every prospect is ready to convert right away. By matching your ads to each stage—awareness, consideration, and decision—you ensure the right message reaches the right person at the right time, increasing ROI and reducing wasted clicks.
2. How do I know which stage a searcher is in?
Look at intent signals:
- Awareness: Broad, problem-focused keywords (“how to improve…”).
- Consideration: Comparison or category terms (“best project management tools”).
- Decision: Brand and product-specific queries (“buy [product name]”).
Audience behavior in GA4 and remarketing lists also help you segment.
3. Should I run campaigns for all stages at once?
Yes, but keep them segmented. Each stage should have its own campaigns, budgets, creatives, and KPIs. This prevents high-intent users from seeing generic ads and top-of-funnel users from getting hard-sell messages too early.
4. What KPIs should I track for each stage?
- Awareness: Impressions, CTR, engaged views, site engagement.
- Consideration: Micro-conversions like downloads, product page visits, newsletter signups.
- Decision: Purchases, booked demos, CPA, ROAS.
5. How does Smart Bidding fit into journey alignment?
Feed Smart Bidding with the right conversion signals for each stage. For example, in awareness campaigns, optimize for engaged sessions instead of purchases. This gives the algorithm useful data without penalizing early-stage ads for not converting immediately.
6. Can I still use remarketing in a journey-aligned setup?
Absolutely. In fact, remarketing is crucial for moving people from one stage to the next—e.g., retargeting product page visitors with an offer to push them to purchase.
7. Will aligning campaigns increase my ad spend?
Not necessarily. Many advertisers actually see costs drop because they stop wasting money on mismatched clicks. For example, Lakritsroten increased conversions by 700% and reduced cost per conversion by 77% through journey-aligned campaigns.
Final Thought: Better Alignment = Better Results
The more your Google Ads align with the buyer journey, the less money you’ll waste on mismatched clicks—and the more likely you’ll guide buyers from their first search to final action.
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